You are here: Home » Resources » FAQ
FAQ

FAQ

  • Who should I contact for urgent inquiries?

    A
    Reach our support team at:
    Tel:+86-756-2635319 / 2632375 / 8983803 / 8628956
    WhatsApp: +8613377561163
  • How do I request product catalogs or samples?

    A Email info@gyoptical.com for digital catalogs and physical samples.
  • What’s your defective product policy?

    A We offer replacements for manufacturing defects within 30 days. Submit claims to info@gyoptical.com with photos and order details.
  • How do you ensure product quality?

    A All products undergo rigorous quality control at multiple production stages. We use premium materials and automated optical testing to ensure frame durability, lens accuracy, and compliance with international standards.
  • What payment documentation do you provide?

    A
    We issue:
    Proforma invoices for prepayments;
    Commercial invoices for shipments;
    Tax-compliant receipts upon request.
  • What currencies do you accept?

    A We accept USD, EUR and CNY. Payments in other currencies may incur conversion fees.
Global Leading Sports Protective Optical Product Solution Provider
Landline: +86-756-2635319 / +86-756-2632375
+86-756-8983803 / +86-756-8628956
Email: info@gyoptical.com
Add: Office 2307, No.33 Jinmeng Lane, Xiangzhou, Zhuhai, Guangdong, China

QUICK LINK

PRODUCT CATEGORY

CONTACT US

Copyright © 2025 Zhuhai GY Optical Co., Ltd. All Rights Reserved.|SitemapPrivacy Policy